RealTime Transcriber
RealTime Transcriber

Contact and support

Email us about accounts, orders, top-ups, or hosted transcription.

We normally reply within two business days

Customer support

Support email: support@songrong.org

Include your account email, the time of the issue, and any order or session ID. Never send a password or full payment-card number.

Open source and community

Plugin issues and feature suggestions can also be submitted through the GitHub repository. Use email first for security, privacy, account, or payment questions.

Email support GitHub